Wordme Returns Policy
(1) Introduction
We understand that from time to time you may wish to return a product to us.
We have created this 30-day returns policy to enable you to return products to us in appropriate circumstances.
(2) Returns
Where you have no other legal right to return a product and receive a refund or exchange, then you will nonetheless be entitled to return a product to us where:
(a) we receive the returned product within 30 days following the date of purchase of the product;
(b) the returned product is unused, in its original unopened packaging with any seal or shrink-wrap intact, with any labels still attached, and otherwise in a condition enabling us to sell the product as new;
(3) Returns procedure
In order to take advantage of your rights under this returns policy, you must: send the item in the condition above to the following address:
21 Marlborough Buildings, Bath, Somerset, BA1 2LY. Please email us on info@wordme.co.uk before you send the item back to us, to ensure your return is accepted..
(4) Refunds
We will give you a refund for the full price of any product properly returned by you in accordance with the terms of this returns policy excluding the original delivery charges and excluding the costs of returning the product to us.
(5) Improper returns
Where you return a product in contravention of this policy (and where you do not have any other legal right to return the product):
(a) we will not refund or exchange the product.
(b) we may retain the returned product until you pay to us such additional amount as we may charge for re-delivery of the returned product; and
(1) Introduction
We understand that from time to time you may wish to return a product to us.
We have created this 30-day returns policy to enable you to return products to us in appropriate circumstances.
(2) Returns
Where you have no other legal right to return a product and receive a refund or exchange, then you will nonetheless be entitled to return a product to us where:
(a) we receive the returned product within 30 days following the date of purchase of the product;
(b) the returned product is unused, in its original unopened packaging with any seal or shrink-wrap intact, with any labels still attached, and otherwise in a condition enabling us to sell the product as new;
(3) Returns procedure
In order to take advantage of your rights under this returns policy, you must: send the item in the condition above to the following address:
21 Marlborough Buildings, Bath, Somerset, BA1 2LY. Please email us on info@wordme.co.uk before you send the item back to us, to ensure your return is accepted..
(4) Refunds
We will give you a refund for the full price of any product properly returned by you in accordance with the terms of this returns policy excluding the original delivery charges and excluding the costs of returning the product to us.
(5) Improper returns
Where you return a product in contravention of this policy (and where you do not have any other legal right to return the product):
(a) we will not refund or exchange the product.
(b) we may retain the returned product until you pay to us such additional amount as we may charge for re-delivery of the returned product; and
